Each lift sends status messages and error messages if anything happens automatically to multiple LIFTnet stations. The lift control decides also depending on the type of message, to which station the message should be sent, e.g. the doorman should receive only the errors that stopped the lift while the technology center receives also warning messages, which could lead to a later stopping operation (e.g. common door lock errors).
LIFTnet may transfer failures, warnings, and messages immediately via SMS or E-Mail to the relevant personnel.
Your fault service can transfer all the information before visiting the lift such as fault memory, current operational status, and the history of all switching of the in-/outputs of the last travels. By this previous remote diagnosis your service team can avoid unnecessary travels to the lift, e.g. because of knowing the right spare parts.